Someone once told me images of awesome canines always attract positive attention. Meet Charlie, our “customer service” dog, my faithful editing companion.

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“This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.”

What’s your return policy?

Honestly, since we’re a “creative services” organization, we don’t really have a return policy. However, if you are not satisfied with the written or media content we deliver, we will make it right for little or no extra charge.

Do you ship oversees and to P.O. boxes?

“Oversees?” WP typo, not mine. Thanks to the World Wide Web, we “ship” anywhere in the world, even overseas :). Delivery usually via Dropbox, You Tube, External Drive, DVD, or (if you insist) VHS tape. 🙂

Do you have customer service?

OMG. That’s why we’re here — to serve our clients and potential clients!